IxDA.org usability problem: sign-in

29 Feb 2012 - 7:13pm
2 years ago
5 replies
843 reads
Alan Hogan
2007

I just wanted to note that I was seriously stymied by the way that ixda.org requires a "username not email address" to log in. And since my username includes a space, neither myself nor my password manager seemed to think that was really my username — so the server repeatedly rejected my attempts to log in as an email & password pair.

Given that so many websites (including Twitter, for one) allow users to use either their username or password, would it be fair to extrapolate a best practice of allowing such flexibility whenever possible?

Comments

29 Feb 2012 - 9:14pm
Paul Pinkney
2009

I have to second this one.  I've never reset a password so many times in my life without a successful login, only to realize what "I" was doing wrong.  I still thank you for all your efforts with this site -- don't think it isn't appreciated.  But this one made me mental when I became a member.  ;-)

29 Feb 2012 - 10:04pm
Matt Nish-Lapidus
2007

Fully understood and agreed. 

This is actually fixed on our dev server, but deployment can't happen until a few other things are in place. Very soon. 

29 Feb 2012 - 10:16pm
Paul Pinkney
2009

Thank you for listening!

1 Mar 2012 - 10:08am
Roundand
2009

Thanks from me too - I look forward to ripping off my "roundand" mask and revealing my true ID (which I changed because I could never remember whether my "full name" user id had a space, an underscore, a full stop or no separator at all).

Roundand (aka Francis Norton)

1 Mar 2012 - 11:27am
Alan Hogan
2007

Great news. Thanks, Matt.

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