Card sorting with blind users

26 Apr 2012 - 7:20am
4 years ago
1 reply
1119 reads


I am working on the redesign of the Preferences dialog for an application specifically intended for blind users. The current UI has grown over the years and right now contains about 50-70 different options.

As part of the initial research, I was thinking of carrying out a card sorting to help me understand the user's mental model regarding the options and the relationships between them. There are two problems for this. The first one is that the target users are blind, so traditional techniques for card sorting would not work. The second one is that most/all of the participants would not be able to be physically present for a card sorting session.

Any ideas about how to approach this? Maybe card sorting is simply not a good tool in this case?

Thank you!


3 May 2012 - 9:18am

I don't think you use any visual tools to do the study with people who are visual impaired. As my experience, they are really sensitive to any visual documents. There are so many tools you can understand user's mental model, depend on your research questions and goals. When I did UX research with people who are blind, normally, I do A x 4 observation firstly to find out the pattern of their performance and then interview them to find out the reason and stories behind these pattern,

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