How to measure the effectiveness of a new proposed feature for an information system?
7 May 2012 - 10:22am
1 year ago
In my research I am introducing a new approach on effect of some social relation information on performance of an online information system.
I have no idea how I can measure the possible effectiveness of proposed factors though a questionnaire. How do you write questions for a feature that doesn’t exist?
As these features do not exist in the current system, they are “proposed” as being effective.
I mean, the way I may use items for questionnaire can't be as simple as "I feel no difficulty in using this system".