I start a new position at a new company as a User Interface Engineer on Monday, and our annual 3 day user conference is the following weekend. This is a small company and I am the first UX professional in the company.
This will be a new field for me so i'll be scrambling to learn their products asap, but I would like to bring ideas on how to interact with conference participants on their user experiences. These are my thoughts so far, please chime in, I would love to hear your ideas!
1) Survey sheet inside conference package - which products do you use, which versions, how do you like it overall, what is your biggest issue, what's your favorite feature, etc
2) A "Doctor is In" booth where users can stop by and share their user experiences. I would like to videotape or webcam the users so I can compare findings later. Perhaps offer an incentive for participation.
What else can I do quickly that will give me ample data so I can start looking for areas of improvement?