What do you charge for Remote User Testing?

28 Feb 2013 - 9:22pm
3 years ago
2 replies
969 reads

Hi Folks,

One of the services I offer my clients is remote user testing. I use usertesting.com. I charge the price of the test (about $40) per participant and then for my time developing the tasks and analyzing the results (watching videos, writing report, making recommendations for changes). I also include up to 10 hours of design changes. The whole package comes to about 4K-6K depending on the number of test takers (6-12).

Does this sound reasonable? Too high or too low? Would anyone be willing to share what they charge?




6 Mar 2013 - 10:09am
Jared M. Spool

I highly recommend we do NOT discuss service pricing here.

This could be considered collusion, which is illegal in the United States.


6 Mar 2013 - 7:21pm

Jared, I agree, this is not the place to discuss pricing, yet I wonder how auto mechanics, plumbers, and electricians are able to use "book pricing (flat rate-per job)"  for repairs without some method of establishing a set price?   A totally rhetorical question, given that any service rates would probably be regionally adjusted, don't you think? 


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