How do I help prioritize the many competing requests for improvement for a product/service?
11 Mar 2013 - 3:50pm
2 years ago
As a UX Manager, how do I help a business owner prioritize the many competing requests for improvement for a product/service? We are missing a Product Owner for this product and currently, the business owner is gathering all the feedback she's ever heard from internal sources and prioritizing the items of people who are screaming the loudest. She is looking to me to help her decide what we should work on next and I know that we should be using data to drive these decisions but I'm not really sure where to start. I have recently taken the role of UX Manager (but have been with the company for a while), so I am looking for any practical advice you have to offer.