I want to raise a discussion on website evaluations (expert reviews/heuristic evaluations).
Does anyone have the site or app they are working on evaluated, or is this an old fashioned resource that has got lost in the world of lean UX and user testing?
If you do have your site/app evaluated, at what stage in your workflow do you have this done? Prototype stage, pre-user testing, pre-launch? And how useful do you find the completed report?
And if you don't, why don't you? is there a stigma around these type of reviews that they are expensive and do not provide a good enough ROI?
Any other thoughts or experiences you guys and gals have on these type of reviews, please feel free to post.