Kaleem is a founding partner of strategy and design research consultancy True Insight, based in Toronto. As a strategist, consultant and researcher, Kaleem helps global companies, agencies, startups and governments create great experiences and solve complex problems. Over two decades, he has worked with clients that include leaders in consumer electronics, mobile technology, Internet services, software, health care, financial services, telecom and security. That experience has informed his perspective on ethical challenges in the interaction design field. He is an industry advisor to Ryerson University, OCAD University sLab and the Mobile Experience + Design conference.
Kaleem runs the UX Book Club Toronto; leads the UX Irregulars, the largest user experience design professionals' group in Canada; and co-founded the InteractionCamp unconference. Kaleem is an active member of professional user experience design groups that include ACM SIGCHI, the IAI and the IxDA.