I'd like to recommend that everybody read the new edition of Cost-Justifying Usability : An Update for the Internet Age.
I just finished reading the majority of it, and thought that it was an excellent read. While it is a "usability" book, it's a valuable resource for interaction designers also, particularly if they have to ROI activities.
In addition, there was an excellent chapter that detailed how to think about improving internal social return on investment.
So my role on our design team has recently been tending towards data-mining
and analytics. I've been able to get a *lot* of interesting answers to questions
using a combination of direct SQL queries, Perl, and Excel.
In thinking about the ease-of-use of a product or application, there
seems to be an assumption with some designers that give and take must
happen as it relates to efficiency and intuitiveness. (IOW, You have to
design for one at the sacrifice of the other, at least on some level.)
Where does this idea come from? Why can't we design and build something
that is both efficient and intuitive?
This is a question more from overall product strategy point of view.
The scenario is a typical product redesign initiative with full UCD
recommendations. This involves the whole 9 yards with close
interactions with users. Also, the same team is assigned to carry out
research for training needs too. This is causing some to be skeptical
about the approach.
I am looking for software to use in testing TV-applications, does anyone
have any experience in conducting digital/interactive TV tests?
Are there any good books or references about digital/interactive TV interaction
So far, I haven't found any and I am wondering how the existing applications
were designed, what criteria for user-centered design were followed, what
Obviously more and more interactive TV applications are being created and
used (more so in Europe) but very few have been discussed in the HCI & interaction
The research and
I need some stats on the budgets allocated to the interaction design/
usability process in a typical project (Online application/ Software).
What percentage do the big guys spend on usability/Interaction Design/ in
comparison to the cost of developing the entire product.
Links to any such studies/ statistics would be really helpful.
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Is anyone out there working on usability in the home? I'm especially
interested in usable kitchens. I have yet to encounter one. I seem to
find a lot of work surrounding 2 dimensional interaction...what about 3
dimensional interaction with the environment? There is a lot of support
for office workspace ergonomics but what about domestic workspace