Hi, I'm working on my undergrad thesis and one of the subjects I'm researching is the history of UCD and its origins. Can you recommend any papers, books or articles about this topic? Where did UCS start (which countries)? Why did it start (to fulfill which needs)?
With the popularization of products and services characterized by user experience (abbreviated as UX thereafter) among customers, UX has become a hit in the profession so much so that there is now an enormous demand for UX talents even though most enterprises have already employed UX professionals or even established related departments. The ever widening gap between supply and demand of UX-related professionals, however, has propelled the engagement of many a non-professional in UX and the establishment of UX as a major in colleges and universities.
James Kalbach and I are going to
present an overview of our four one-day UxFest courses that will be running in
London from 13-16 March (some of the courses will be available elsewhere, too –
Brussels and at the CHI 2012 conference in Austin Texas. See http://www.syntagm.co.uk/design/schedule.shtml
for full details).