19 Sep 2014 - 3:20am

UX at emails

There are lots of discussions of the usability of the email clients. But not much about the email itself. For example let's discuss the 'disclaimer'. I understand that some companies have concerns and needs it. But it is not useful in a thread and as a customer I don't need to read this disclaimer everytime. Are there any examples to make it better?


27 Sep 2011 - 4:23pm
4 years ago
1 reply
Frank Siraguso

E-newsletter usability

I'm thinking that this may have been around the block a few times but I'd like to have to have opinions and links to research, if possible.

We send several short monthly e-newsletters and are redesigning them. The layouts are pretty much the same for all: 2 column, wide on left wtih the right column for links, etc. Our new Web manager wants to have an "In this issue" list in the right column. We-the writers-think that's redundant. Because we use a title link with a short intro, readers will see all the contents, usually. Thanks for your help!

29 Apr 2010 - 10:07am
6 years ago
1 reply
Ania Powers

IXDA notifictions - privacy issue

Not sure where to address this...

I've changed some settings of email notifications today and, as a result, I suddenly reveived dozens "out of office" autoresponders informing me, which member is on maternity/paternity leave, which is no longer with his/her company, which just took vacation etc.

8 Feb 2005 - 8:52am
11 years ago
4 replies
Rich Holman

E-mail is the new database

Hello all,

I have been part of this list for some time now and apologies for not
being more forthcoming in my comments. This list has been an excellent
resource for me and I would appreciate your comments on the below:

I would like to discuss an article I have just read on the Beeb
website: http://news.bbc.co.uk/1/hi/business/4167633.stm titled:
'E-mail is the new database'.

29 Nov 2004 - 1:02pm
11 years ago
8 replies
Austin Govella

HTML vs. text email: is HTML email bad practice?

I keep getting requests to create or facilitate dazzling HTML email

I reject the idea out of hand, insisting text email is the better route,
and for newsletters, having blurbs that link to articles as the best
practice. I realized today that my thinking is based on the environment
from at least two years ago.

Have things changed regarding HTML email? Or is it still considered bad


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