There are lots of discussions of the usability of the email clients. But not much about the email itself. For example let's discuss the 'disclaimer'. I understand that some companies have concerns and needs it. But it is not useful in a thread and as a customer I don't need to read this disclaimer everytime. Are there any examples to make it better?
I'm thinking that this may have been around the block a few times but I'd like to have to have opinions and links to research, if possible.
We send several short monthly e-newsletters and are redesigning them. The layouts are pretty much the same for all: 2 column, wide on left wtih the right column for links, etc. Our new Web manager wants to have an "In this issue" list in the right column. We-the writers-think that's redundant. Because we use a title link with a short intro, readers will see all the contents, usually. Thanks for your help!
I've changed some settings of email notifications today and, as a result, I suddenly reveived dozens "out of office" autoresponders informing me, which member is on maternity/paternity leave, which is no longer with his/her company, which just took vacation etc.
I have been part of this list for some time now and apologies for not
being more forthcoming in my comments. This list has been an excellent
resource for me and I would appreciate your comments on the below:
I keep getting requests to create or facilitate dazzling HTML email
I reject the idea out of hand, insisting text email is the better route,
and for newsletters, having blurbs that link to articles as the best
practice. I realized today that my thinking is based on the environment
from at least two years ago.
Have things changed regarding HTML email? Or is it still considered bad