Imagine if there were a repository of personas you could go to as a starting point for your own work? This was the idea that Steve Mulder and I had a few years ago. Now we are trying to make it happen. We need your help.
The ultimate vision is for a persona marketplace where people can submit personas they can share and browse personas that have been submitted. In the meantime, we'll post content in a blog format. We need volunteers willing to:
I beginning my senior project, which includes research & implementation of a creative project. I am considering creating my research question to be: How have Social Networking Sites effected romantic relationships?
My advisor suggested I use Processing software to create a map to visualize these interactions. I'm not sure if that is the right route to take. Even if it is, I need to find sample codes since I haven't had much training in Processing.
My name's Noah Ruede, and I'm a 22-year-old aspiring Interaction Designer.
spent three years studying Communication at Rutgers University before
learning about IxD. I was immediately fascinated by the field, so much
so that I have decided to transfer instead to CUNY City Tech's "Emerging
Media Technology" major, with the Media Design concentration on the
Interaction Design track.
I have the opportunity to fundamentally change the way Help is done in the next generation versions of my enterprise applications. The current Help systems use old school CHM or HTML Help formats. Tree on the left, content on the right. Etc.
Have any of you fine folks stepped beyond this old style of help? Have you done something extraordinary?
I am looking for ammo (empiricial data) in the war to slim down our help system so that it is more usable and efficient. The ultimate goal is obviously to eliminate the need for direct contact with account representatives for things that can be easily answered online. I would greatly appreciate any studies, links, articles, etc., that address this issue. (E.g., how long will a user stay in a help system before giving up).
Any info at all on this subject is greatly appreciated.
Many sites that offer help conclude the information with a feedback question such as "Was this helpful?" This can be a valuable mechanism to tailor online or in product Help better.
Our team would like your help: We'd like to
hear what everyone does. What question do you ask with what scale or input? How well does that work? What would you change? What are some best
practices for "Was this helpful?" questions.
We’re very excited about our new home on
the internets, and hope you’re enjoying the new features. We are experiencing
a few problems, but overall the transition of over 17,000 member
accounts and introduction of a ton of new functionality has gone
Some of the problems that we’ve identified and fixed so far include:
I am producing IA/UX for a SaaS and need to obtain research specific to the typical layout of a Use Case 01 landing page with call-to-action.
Specifically, my client wants an initial landing page with two calls-to-action buttons with the same visual weight. His justification is that both will eventually lead down conversion paths (one directly to signup, the second to more information). All information I can find advises this has the opportunity to cause some confusion which can hamper conversion rates.