help

7 Feb 2013 - 1:26pm
0
1 year ago
15 replies
Jeremy Kriegel
2009

Open Personas could be a great resource for the community

Imagine if there were a repository of personas you could go to as a starting point for your own work? This was the idea that Steve Mulder and I had a few years ago. Now we are trying to make it happen. We need your help. 

The ultimate vision is for a persona marketplace where people can submit personas they can share and browse personas that have been submitted. In the meantime, we'll post content in a blog format. We need volunteers willing to:

26 Oct 2011 - 10:36am
0
3 years ago
2 replies
Bernard Tyers
2011

Standard interview consent form template?

Hi there,

I am working on an Interaction design project for uni. I will be carrying out an interview of 4-5 users.

Can anyone point me towards a user research interview consent form? One which takes account of audio recording of the interview?

thanks in advance,
Bernard


26 Sep 2011 - 9:42pm
0
teeterrl
2011

Help on Undergrad Project

I beginning my senior project, which includes research & implementation of a creative project. I am considering creating my research question to be: How have Social Networking Sites effected romantic relationships?  

My advisor suggested I use Processing software to create a map to visualize these interactions. I'm not sure if that is the right route to take. Even if it is, I need to find sample codes since I haven't had much training in Processing.

Does anyone have advice? 

2 Jun 2011 - 2:01pm
0
3 years ago
7 replies
Noah.Ruede
2011

New to the field-- Advice?

Hey guys,

My name's Noah Ruede, and I'm a 22-year-old aspiring Interaction Designer.

I spent three years studying Communication at Rutgers University before learning about IxD. I was immediately fascinated by the field, so much so that I have decided to transfer instead to CUNY City Tech's "Emerging Media Technology" major, with the Media Design concentration on the Interaction Design track.

11 Feb 2011 - 12:25pm
0
3 years ago
3 replies
UXcited
2011

Next Generation Help

I have the opportunity to fundamentally change the way Help is done in the next generation versions of my enterprise applications. The current Help systems use old school CHM or HTML Help formats. Tree on the left, content on the right. Etc.

Have any of you fine folks stepped beyond this old style of help? Have you done something extraordinary?

I would love to hear about it.

I would love to hear your ideas!

Thank you so much.

10 Nov 2010 - 1:57pm
0
bojcampbell
2010

Seeking Help System Research/Info

I am looking for ammo (empiricial data) in the war to slim down our help system so that it is more usable and efficient. The ultimate goal is obviously to eliminate the need for direct contact with account representatives for things that can be easily answered online. I would greatly appreciate any studies, links, articles, etc., that address this issue. (E.g., how long will a user stay in a help system before giving up).

Any info at all on this subject is greatly appreciated.

 

22 Mar 2010 - 7:28pm
0
4 years ago
3 replies
garnold8509
2010

Looking for Guidance

Hi,

I am glad that I have found this portal. I am a Industrial Designer and I was laid off in 08.

I have not even had one interview for a job in my field. I was going to take advantage of

some of the training funds available. I am considering a certification offered at NCSU for

web developer. It seems to be a lot to cover in 3 months. Is this something that will put

me in demand with my design background? I have also considered working on a Phd.

I aspects of user centered design and interface design. Input would be a great help.

Thanks

16 Mar 2010 - 10:42am
0
4 years ago
7 replies
Josie Scott
2009

Best Practices for "Was this helpful?"

Many sites that offer help conclude the information with a feedback question such as "Was this helpful?"  This can be a valuable mechanism to tailor online or in product Help better. 

Our team would like your help:  We'd like to hear what everyone does.  What question do you ask with what scale or input?  How well does that work?  What would you change?  What are some best practices for "Was this helpful?" questions.

Josie Scott
TechSmith Corporation User Experience

7 Mar 2010 - 11:28pm
+4
4 years ago
35 replies
Elizabeth Bacon
2003

IxDA website transition update

Dear IxDA members,

We’re very excited about our new home on the internets, and hope you’re enjoying the new features. We are experiencing a few problems, but overall the transition of over 17,000 member accounts and introduction of a ton of new functionality has gone remarkably smoothly.

Some of the problems that we’ve identified and fixed so far include:

3 Mar 2010 - 6:36pm
0
4 years ago
1 reply
tSherrell
2008

Looking for a correct term for Use Case 01 Landing Page.

I am producing IA/UX for a SaaS and need to obtain research specific to the typical layout of a Use Case 01 landing page with call-to-action.

Specifically, my client wants an initial landing page with two calls-to-action buttons with the same visual weight. His justification is that both will eventually lead down conversion paths (one directly to signup, the second to more information). All information I can find advises this has the opportunity to cause some confusion which can hamper conversion rates.

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