10 May 2007 - 11:36am
9 years ago
11 replies

Personas or some other technique?

Hi there,

I'm working on a complex portal/business tool project for a major home
services (cleaning) company. I have very limited resources however - I don't
have access to the users in order to do interviews for example. All I have
is a business requirement document, and a spreadsheet showing the primary
"actors" on the system (really, roles). I also have the old system (windows
based) installed on my machine for reference (although it is changing quite
a bit)

I wanted to build some personas as a design tool, but I don't think I have
enough information.

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