usertesting

17 Nov 2010 - 10:39am
0
3 years ago
6 replies
tobr
2010

Making technical terms more descriptive

How do you find the best name or title for a function in an application? For example, if creating software for sound editing - many traditional audio terms are very technical, such as "normalization", "amplitude envelope", "dynamic compression" etc. For a novice user, these terms don't say much about what will happen to the sound. Might it be desirable to come up with new, more descriptive terms for these things, despite the risk of confusing advanced users who already know the technical terms? How would one find a term that as many users as possible can understand?

10 Nov 2010 - 10:58am
0
3 years ago
2 replies
Jiri Jerabek
2009

Looking for A/B Online Testing Tool advice

Hi everyone,

could anyone recommend me a good on-line tool for (probably crowdsourced) A/B testing?

I need to A/B test some design mock ups (not coded pages) and all tools I found so far provide rather testing of the coded pages.

Thanks for any ideas :)

Jiri

Mark FelcanSmith
2003

JOB: Manager User Experience - Research Lab, Chicago, Sears Holdings, Full Time

Are you ready to help shape the future of retail?

Sears Holdings is seeking an experienced Research Lab Manager. We are
the nation's fourth largest broadline, multichannel retailer. We have
established a design studio in downtown Chicago with a fully equipped
Usability Lab, which is located directly on top of our downtown
Chicago flagship brick and mortar store; 4 floors of customers
actively shopping at your ready!

You are creative, motivated, and able to excel in a fast-paced,
innovative environment.

14 Oct 2009 - 6:36am
0
4 years ago
5 replies
Paul Bryan
2008

Single-Page Checkout

In a meeting today, a client said they wanted a single-page checkout
process. The checkout tunnel is an area that I prefer to have as
vanilla as possible so that customers have no surprises, but I am
open to change.

I've never done any testing on one-page vs. staged checkout, and I
haven't been able to find any data, only opinions. Does anyone have
any non-proprietary data they'd care to share about one-page
checkout vs.

28 Sep 2009 - 10:12pm
0
4 years ago
3 replies
Janna
2008

Camtasia Sync and your favorite UE software

This group has had great feedback in the past, here are today's
dilemmas!

I'm using Camtasia, captured audio/video of user testing on my PC
laptop. In reviewing the files, I see that they are all out of sync -
the audio seems to be ahead of the video. Has anyone had this issue?
Is there a way to avoid it or fix it?

Also, then, what is your favorite UE software for UI testing? I've
had reasonable luck with Morae in the past, but wondered what others
use and like.

Thanks for your input!
-Janna

7 Sep 2009 - 6:25pm
0
5 years ago
5 replies
Janna
2008

Windows Photo Gallery for user testing?

Hello fellow IxDers,
I am getting ready for some user testing for a web site upgrade. I'm
working with a company who is mostly interested in feedback on the
taxonomy and general look and feel of each page of their web site. I
am using .jpgs for this test.

However, I prefer scenario based testing whenever possible to add a
dose of reality to how they see the page, ("See if you can find
information on plant nurseries in your area"). This test will likely
be a combination since you cannot actively "click through".

Frank Long
2009

Out of Box Experience - 5 ways to make it work

The out of box experience (OOBE) describes the users first interaction
with a product or service. In the technology sector this first
experience invariably involves plugging stuff in, installing some
software and crossing your fingers in the hope that the product will
work. The problem is that, in far too many cases, it doesn’t.

Recent conducted by Accenture in the US shows that each year
consumers return millions of electronic products – not because they
don’t work, but because customers think they don’t work.

12 Feb 2009 - 7:22pm
0
5 years ago
4 replies
Frank Long
2009

UX testing on social networks

As a commercial agency we are getting more and more UX design work in
the social network area. (which is good news)

One of the issues that we have come up against is how difficult it
can be to test the user experience on social network sites.

The way we use these sites evolves over time, so its not possible to
get a realistic assessment in a one hour user test.

6 Feb 2009 - 11:04am
0
5 years ago
1 reply
Hans Petter Eide
2008

Testing and feedback from only one person

I'm currently writing my master thesis on visualisation of
positioning data. The thesis is written for a hospital here in
Norway, and my challenge is that there is only one interested party -
a nurse who works at the hospital and who has a high responisibility
to make sure that patients and doctors are at their expected location
at the expected time.

When reading litterature about participatory design I only find
examples where a larger number of persons would take advantage of the
product being developed.

29 Jul 2008 - 2:45pm
0
2 years ago
11 replies
Mike Dunn
2008

Usability testing on the cheap- Silverback, ?

Hey all, I'm doing some research on different tiers of usability testing,
and I love the new Silverback app that Clear Left just put out (
http://www.silverbackapp.com/) as a potential lower-end solution (we already
have partnerships in place for the high-end services). Are there any other
apps like Silverback out there? What do you guys use?

--
Michael Dunn

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