In recent usability testing of an e-commerce site in Sweden we confirmed the low motivation of signing up for an account. We worked on the problem and brainstormed a solution to “shop as a guest”.
One of the stakeholders is concerned about fraud and swindles, especially writing a wrong email address which we need for order confirmation. Some wrong person would get a confirmation about an order which he/she has not placed and contact the media about our uncontrolled customer data.
A few months ago I was looking for a local design consultancy in Japan,
and had trouble finding one. I thought it would have been great if
design and UX-related information is organized geographically. I came up
with UXmap.com and began providing local UX information about
consultancies, labs, vendors, conferences, education, associations,
events, and jobs. I can see how it supports needs of both design and UX
people as well as their stakeholders. What do you think? Is there a need for this?
I started in information architecture in 2007, I got out of it and now I am trying to get back into IA/UX. I consequently do not have the 5+ years of experience or the mandatory "senior titles", but I do have the education! I came across this in a recent job posting: "5+ years of agency experience working on site builds. Someone who really understands the user experience." I was initially hired because I was a user experience professional.
Lately, I've broadened my typical podcast listening to include more UX and Web oriented podcasts. Some of these I'm REALLY digging and bring some lively conversations at work and are a great way to stay in the know with things, concepts and the industry.
What are some that you like?
Here's some of my favs:
UIE Brain Sparks (SpoolCast) -- Jared Spool's podcast. The Pipeline with Dan Benjamin The Big Web Show with Dan Benjamin and Jeffery Zeldman
I am dreaming of the perfect division of ia, ux, and visual design in a team. Should we stick to being generalists, and wear all of those hats at once, or should we allocate resources to each role? I am curious to know how other companies have approached this.
I'd love to hear your feedback on the 6 Pathways, or from those who want
to get involved as speakers, participants or sponsors. We also have
some scholarship places available for students & start-ups.
The new MEX is based around 6 Pathways. These are ongoing initiatives
designed to create fresh knowledge for the community, spanning pre-event
blog posts, our Twitter feed, the 2 day event itself and a post-event
I'm trying to teach the people at the small agency I work for that auto play is not advisable. I need not only reasons why it's bad for users but also stats of how it can give them less than desirable numbers for analytics like bounce rate. I've been able to find posts about why it's bad but I need more evidence.