Hi, I'm currently working as an Interaction Designer at an Email Marketing company where I'm also writing my thesis for my undergraduate (Bachelors) degree. The main goal of my research is to find if we can change certain aspects of email newsletter designs through personalization. We want to do this to create more interaction between sender and receiver of the newsletter (read: higher clickthrough rate and more conversions on the websites of our customers).
I currently work for a Fortune 500 company as a User Experience
Designer/Manager. I was brought in to help enhance the user experience
of certain applications both web and desktop. My problem is not many
people see the value of user experience. As with most public companies
they only care about the bottom line. UX is looked as an expense and not
an investment. I wanted to ask if anyone here had compelling data about
what Fortune 500 companies are spending on UX and the return on
investment they are seeing.
I was fairly intrigued by this little bit burried in a thread about the lack of employment opportunities for junior UX folk.
"Along with that, I would encourage you to broaden your search beyond
pure UX roles. BA roles, product manager roles and other roles in
technology, experience delivery, or an industry of interest can be a
great platform of experience on which to biuild a career."
I'm curious if anybody can expand on this. A few specific questions to get the ball rolling:
I have distilled the definition of prototyping, from a UX perspective, not a dictionary one. Anyway, it was part of a three part blog entry on my blog and I would be interested in your feedback and comments.
As a creative web designer, you will probably jobless in the near future; because variety of web layouts, iconography and interactivity has already invented and tested within the past 20 years. You may only experiment new graphic styles; but not more then that… Regardless, your boss, your customers or the users still demand on your innovations to be impressed, but it isn’t so easy as before.
We spend a great deal of time thinking about and documenting design in two dimensions via sketches, flows, and wireframes, often for designs that are also rendered in two dimensions. We very often consider and incorporate three dimensional use and environmental information obtained via ethnography, contextual inquiry, and user studies. But we seldom evaluate or fold in the very real effects of a user’s relationship with design over time.
Last January, 2008 The University of Kansas launched two new
professional graduate programs: one in Interaction Design and another
in Design Management. The programs were years in the making and are
headed up by myself, Michael Eckersley and Richard Branham, with other
strong contributing faculty. More on Richard and myself below.