11 Jan 2008 - 1:22pm
8 years ago
9 replies
Shaun Bergmann

ATM machines

I hope I am not alone in finding at least some level of frustration with
just about every iteration of ATM interfaces installed from just about any
financial institution.

What are some of the major changes you'd like to see in them?
I have a few suggestions:

1. If there is going to be some sort of additional surcharge for using the
bank machine, and you need to prompt the user to answer YES or NO to their
submission of $2.00 for the convenience, then do so near the beginning of
the process.

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