22 May 2008 - 4:43am
8 years ago
17 replies
Fredrik Matheson

Does Forrester know about interaction design?

I was just reading through Forrester's report "The Seven Tenets Of The
Information Workplace" by Erica Driver and Connie Moore.

Among others, it recommends that IT departments acquire usability and
design skills. Note the last sentence in the quote:

"We're just starting to see IT groups design applications first and
foremost to adapt to change and give business people powerful
workplaces. These skills will be in short supply, and so consulting
firms will initially fill the needs of most organizations.

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