***Note: this is our one allowed advertisement for this product, in
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Hello. I am about to begin designing a usability study on a government
website and evaluating the accessability of the site will be a big
component. I'm looking for advice on comparing data from the
visually disabled participants (using screen readers and magnifieers)
to participants with typical vision.
Does any have any suggestions for how to best design a test for a
We have 3 different scenarios involving a step process. If we take a
group of people and perform a usability test, should we put them
through all three scenarios? We're thinking this might skew results
as they'll become familiar with the scenario (because each scenario
has relatively minor nuances for differences). Also, they could
Any suggestions how to produce the best results and most accurate
Does anyone out there have the experience of actually performing a given job
(for at least a day or three, perhaps longer) as a means of really
researching context, tasks etc.? Specifically, I am thinking of an
enterprise context, where the user doesn't have choice in tools, workflow
and there are some highly developed skills (ie more than the basic web
skills of an e-commerce user). Also, I am contrasting this approach to
on-site observation, empathic modeling and user role playing.
For example, working in a call center as a first line telephone customer
Hey all, I'm doing some research on different tiers of usability testing,
and I love the new Silverback app that Clear Left just put out ( http://www.silverbackapp.com/) as a potential lower-end solution (we already
have partnerships in place for the high-end services). Are there any other
apps like Silverback out there? What do you guys use?
I'd like to hear from people who have to conduct usability sessions on their own, AND who use Morae Observer on a second laptop. Does it make you more efficient? How much more?
After a recent stint analysing a ton of Recorder data, I can affirm that I love Recorder but that I spend more time than I should in Morae Manager, and maybe I need to use Morae Observer together with Recorder so I can reduce time spent in Manager.