27 Jan 2012 - 9:10am
4 years ago
3 replies

Piloting end-to-end UX process for IT staff on intranet

I have been asked the question today

Will completing an end-to-end UX process for IT staff on the proposed intranet as an initial pilot cause any detriment to future user-centred design on the system?

This is an enterprise intranet and it has been estimated that there will be around 10 processes that will take place. It will have transaction points that will include the following:


6 ideas on how to improve your user driven site

All ideas presented here are revolving around logging in and registering on user driven sites. The ideas are combinations of getting the user more motivated, and lowering the technical thresholds. When the motivation is higher than the perceived thresholds ahead, you ask the user to log in (or register).

2 Nov 2011 - 7:50am
4 years ago
4 replies

Guiding an interface evaluation session

Dear all,

I'm planning a session with some users who are experiencing a problem with an existing complex editing interface (aimed at structured data capture). What I wanted to achieve is to identify where the key problems lie so I can work on a redesign: ideally via one to one sessions but this isn't possible as the team is very distributed so we need to do it as a group in a central location.

1 Nov 2011 - 10:50am
4 years ago
12 replies

Can personas be created when you are not sure who your audience will be?

Not sure why this didn’t post the first time…

I work for a company in the healthcare vertical. We are designing a SAAS product to be released in the next 6-12 months. Though this product does tie-in ‘somewhat’ with an existing product, we basically have no idea who the audience might be for the product.

Is it possible to create personas to help influence the design of this product when we don’t know who the audience might be?

Thank you.

7 Apr 2010 - 8:38am
6 years ago
1 reply
weyert de Boer

Identifying users without accounts


I am currently working on a proof of concept and I would like to be able
to identify users without the need for the user to generate account and
such. The proof of concept consists of a console installation where the
user inputs POIs and then the user can refer a personalized leaflet/guide
based on his earlier entered data on his mobile device. Now I would like to
identify the user in some manner when he uses his mobile device (currently
iPhone atm).

Are there any best practices if you want to do such things? I am currently
28 Oct 2009 - 10:52am
6 years ago
8 replies

Working with more than one project at a time?


Have you faced difficulty making design decisions while you needed to
remember the different user needs from say 2 to 3 different projects
that you were working on at the same time? Can you share your
experience when switching the thinking?

What other problems you've come across when working on more than one
project at a time?

2 Apr 2009 - 12:32am
7 years ago
4 replies
Johnny Wooder

Google Reader: The Good and The Bad

After playing around with Google Reader, yes it is my first time, I
found it to be an amazing web app. However, I also found some awkward
stuff going on, for example:

- Add a subscription button: Searching feeds and adding using one
text field? Doesn't really line up in my mind.

13 Jul 2008 - 10:35pm
7 years ago
1 reply
Manish Govind P...

Behavioral patterns of an online gamer: references/experiences share needed

Hi all,

I need references on behavioral patterns or any statistical information on features usage patterns of an online gamer. Any experiences/thoughts are most welcome. Tried searching stuff online, but I couldn't figure out how to access stuff on NCBI and didn't find much on ACM either.

Any pointers?

Thanks in advance,
Manish Govind Pillewar
UXD-Thoughtworks India Pvt. Ltd.
+91 9740073112

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27 Jul 2007 - 2:05pm
8 years ago
50 replies
Dave Malouf

TechCrunch defends the life of the "user"

In a recent post the folks at TechCrunch talk about how many want to
kill off the "user", or at least the word describing it.

one person says that people are users if they use a Dishwasher, then
why a computer.

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