sitemap

Questions as navigation labels

I am working on a project where the client is fairly prescriptive with
their navigation labels (i.e. they tend to give us pre-defined
sitemaps). We constantly try to challenge their labels, as we
believe they are more organisation-focused than user-focused.
However, in order to do this, we need to have good reasons
(obviously).

A current issue is using questions as navigation labels e.g. How are
cars made?. I think that this adds unnecessary complexity, and feels
awkward.

Site Map - How important is it as a link?

Site Map: I have been wondering how important the link "Site Map" is which I
am planning to do away with on a corporate website?
What I am looking at is to have those few sections and their sub-links
upfront at the bottom of the page for all the subsequent pages besides the
home page. Is this going to be too much information for the user to handle?

I need all the advice you can give regarding this.

Thank you.

--
Sachin Ghodke