1 Aug 2013 - 12:03pm

Account Validation emails

I was working on login experience for our product, and while we have account validation system for newly registered user, by sending an email to the users, I am having a hard time convincing my team to provide a 'Regenerate validation email' link. The Validation emails ofcourse have a expiration time, and there is quite a possibility the user may not access his email to complete his registration immediately.

22 Mar 2013 - 9:26am
2 years ago
1 reply

Email/Newsletter testing tools

Hi all,

Looking for some of your best suggestions for tools used to test email content formatting.
Should be for both browsers and mobile devices.
Litmus is great and offers a variety of browsers and device comparisons, but I'm looking for other options here.


8 Apr 2011 - 2:51pm
4 years ago
2 replies
Jeff Kraemer

Facebook Connect and email opt-in

We're looking at implementing Facebook Connect on our Join page, allowing new users to create an account either through a standard sign-up form or through Facebook Connect. I'm looking for thoughts on the best way to also present an email opt-in option.

On our standard form, we have a checkbox, checked by default, to opt-in to our newsletter. Adding the same checkbox beneath the Facebook Connect button seems like the most sensible way to go, but it also feels a little clunky to me.

18 Feb 2011 - 8:01am
Graham Sear

Best practice for product alerts


Doing some work on signing up for product alerts, but having trouble finding any best practice documents around it. Does anyone have any resources on this?

At the moment this hasn't been scoped out at all, so methods of communication haven't been defined yet but I would expect this to include, email, and possibly Twitter and SMS if specified. Aside from basic personalisation rules for setting what you're contacted about, frequency etc, what are some best practice rules?

Two problems we have are:

16 Sep 2010 - 3:20pm
5 years ago
5 replies
Jeff Kraemer

How many users confirm their email addresses?

Hi all,

I'm looking for stats or anecdotal evidence (yeah, I said it) regarding email verification--that is, you register and a site says your registration will be complete once you click a link they've sent you. The purpose, of course, is to confirm that the user's email address is valid.

If you work(ed) at a site that practices email verification, how many users actually clicked the link you sent? In other words, how many users did not complete registration because of the email verification step?

3 Dec 2008 - 9:48pm
7 years ago
15 replies
Juan Ruiz

"Email to friend" a valid feature?

I've been seeing the popularity of the "Email to a friend", "Email Article", "Email page" (and many other names) feature on the internet. Personally, I never use this feature because I think that the company behind the website will store my email and my friend's email address, plus the email will contain advertising elements as well, so instead, I personally email the URL to my friend. But of course, I'm talking here on my own experience.

Does anybody have statistics that validate the inclusion of this feature? Do people really use this feature?

Syndicate content Get the feed