As a UX Manager, how do I help a business owner prioritize the many competing requests for improvement for a product/service? We are missing a Product Owner for this product and currently, the business owner is gathering all the feedback she's ever heard from internal sources and prioritizing the items of people who are screaming the loudest.
Harry posted an interesting post on "90 percent of everything" about not
rushing to design solutions too quickly. Designers should cover the design
space with divergent approaches first and identify proper alternatives
before converging on an idea.