I'm wondering if anyone has had experience working with NVivo to analize and extract data related to qualitative research of user experiences. My company is in the process of forming a dedicated UX research department and I'm curious if this is something we should really be planning for or if traditional methods and techniques are still preferred over software that appears to "automate" many of the nuances of traditional methods. If you can sight examples of projects where you've found this helpful, that would be great!
I am looking for some traffic analysis systems/tools that should be
used in measuring usability. The main requirements are:
* standalone - no data can be send outside the company environment,
* wide spectrum of (easy readable) reporting: the-more-the-better.
Additionaly - some kind of support for interface-analysis (e.g.
possibility to compare metrics for two or three randomly displayed
versions of the same page) would be nice, as well as all these
candies like site overlay.