I've been doing some research into customer experience and ran across Jared Spool's article about "Making a Brand Investment Through Experience". He describes engagement as the sum of all experiences had across various touchpoints, which can be measured subjectively via Gallup's C11.
After numerous discussions with others about 'Lean UX' and 'Agile Development', I wanted to understand how / when / why to use Lean UX. My latest blog post goes into some detail about the Pros and Cons of going lean vs. sticking with a more traditional waterfall-based approach:
I am the founder of Ixda Miami University. For our info session I would like to put together a video of YOU telling my group members about your personal story with Interaction Design. I am looking for anyone working in the industry.
I've been using Fireworks CS5 and just moved to Lion. I find that on every launch, FW opens all the files that I was using in my last session. Is there any way to turn this off? I've checked the Preferences and Google also the forums on help.adobe.com. any clues?
The Oslo School of Architecture and Design has been working with Service Design for several years now, and has built up a small group of researchers and practitioners. We have now been awarded considerable research funding as partners in the Centre for Service Innovation in Norway, and have responsibility for work within the area of 'Brand and Customer Experience'. This will have an 8 year duration.
Cambridge Usability Group is pleased to announce a free talk on April 11th (6.30pm)
Tony Russell-Rose: From Search to Discovery Search user experience has come a long way from just a simple text input field. Faceted search interfaces have become standard on most e-commerce websites and search results help guide users to related and featured content. But how and why have search interfaces evolved so much in recent years?
We're starting to build the case/need for a UX designer internally; however, I need to provide a list of anticipated software/hardware requirements. Might anyone have any insight as to what items might be basic for a new UX designer? Mac or PC?
I am a junior interface designer living here in Dallas Texas. I just recently lost my job in telemarketing for social media, in which I really didn't like, I tried reasoning with my company about interaction design but they wouldn't hear me out. I would like to start an organization that mirrors the values of ixDA's principles, yet targets the younger demographic. I would like to educate high school students about interaction design creating youth clubs and fostering an interest early. I'm hoping to get collegiate students interested as well to gain more colleagues in the industry.
RPA (rpa.com) is looking for a couple of people to help with user experience design efforts alongside our existing teams. As a User Experience Designer, you will work closely with Project Managers, Creatives and Engineers through numerous stages of the product development cycle. You will be involved in all aspects of the product lifecycle, from ideation to implementation.
You will help to define the user model and user interface for new and existing projects.
design-people in Denmark is looking for an interaction designer trainee from August 2010. design-people is a danish industrial design company, located in Aarhus, second biggest city of Denmark. The recent focus has been design of complex industrial software interfaces, for agriculture and power managemant. We recently hired a MMI psychologist, so this is also a great opportunity to get insight in this field.