designimpact

7 Jul 2009 - 3:28pm
0
4 years ago
9 replies
David B. Rondeau
2003

Interaction design can affect everyone, not just people who own a computer. What does this mean for IxD?

As an example of the far-reaching impact of interaction design, I recently wrote about the Boston MBTA subway system and the Charlie kiosks that are used to purchase fares. Every day, hundreds of thousands of people ride the Boston subway and many of them are confused and frustrated by the interaction design of the kiosk.

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