ratings

14 Jul 2009 - 11:32am
0
5 years ago
10 replies
Terms:
Michael Etgen
2008

User reaction to a lack of ratings and reviews

Does anyone know of any academic or industry research that addresses
how users react-to/perceive products on a site when there is a
function displayed for ratings/reviews, but none (or maybe just 1)
have been completed?

I've looked through a number of papers/articles and have yet to see
that particular issue addressed.

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