22 Jan 2013 - 4:46pm
2 years ago
1 reply

Nonprofit site redesigns

Hi all!

Just joined ixda, so hello to everyone..

I'm embarking on a website redesign with a nonprofit that works with enterprise to incorporate sustainability practices. I'd like to do internal stakeholder interviews to discover what their expectations/ higher end goals are for the new site.

Does anyone have experience with this kind of interview (I've mostly done end-user contextual interviews for consumer products), have input on how to communicate with stakeholders, what kind of questions yield the most valuable anwers, etc?

5 Oct 2009 - 3:13pm
6 years ago
1 reply
Siegy Adler

Identifying Stakeholder Requirements

Here’s my take on a key first step in the development of any
functional spec – the identification of stakeholder requirements.

Let's start by defining the term 'stakeholder'. A stakeholder can
be anyone who has an interest in the successful completion of a
project. This may include the individual(s) authorizing the project
as well as the folks who will actually be using the application. Once
you have identified the stakeholders, at a minimum, you'll need to
get answers to the following questions:


21 Jul 2009 - 5:29am
6 years ago
25 replies

City experience

Has anyone provided UX / usability services to a city or local council,

- Road / sidewalk design and maintenance
- Road signs - locations, standards, maintenance
- Navigation signs - to local sites, main roads, points of interest
- Traffic calming
- Pedestrian crossings
- Shared spaces
- and in general, how to make cities more walkable, safe, and a great
place to live.

I'd like to hear your experiences, war stories, and how you convinced the
city that they needed you (or did they "get it" from the start?)


Rob Epst

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