I am from South Korea and studying new media advertising in the U.S. I am really confused about the UX career responsibilities. There are so many titles such as planning, UX, research, usability and human factors. Is there a difference between planning and UX and research and usability and human factors – or is it all the same job?
Has anyone provided UX / usability services to a city or local council,
- Road / sidewalk design and maintenance
- Road signs - locations, standards, maintenance
- Navigation signs - to local sites, main roads, points of interest
- Traffic calming
- Pedestrian crossings
- Shared spaces
- and in general, how to make cities more walkable, safe, and a great
place to live.
I'd like to hear your experiences, war stories, and how you convinced the
city that they needed you (or did they "get it" from the start?)