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savvy
2011

Incentives to get users to log in and personalize?

I'm working on a re-design of my company's online support community. In our re-design, we plan to offer many more features and customization/personalization options-- but users will need to be logged in to take advantage of them (e.g., suggestions of content and local community connections based on preferences, profiles and locations, ability to customize content and view, etc).

savvy
2011

Incentives to get users to log in and personalize?

I'm working on a re-design of my company's online support community. In our re-design, we plan to offer many more features and customization/personalization options-- but users will need to be logged in to take advantage of them (e.g., suggestions of content and local community connections based on preferences, profiles and locations, ability to customize content and view, etc).

25 Oct 2011 - 5:18pm
0
2 years ago
9 replies
LFrancis
2009

Best Practice - Display password parameters on the login page?

Hi,

For a log in process where people may not log in often, does it make sense to place the password parameters (such as: Minimum six characters, maximum 20 characters) as help text adjacent to the password field? Or, would that be more of a security risk then a benefit to people trying to remember their password?

What do you IXDers think?

Thanks!

Linda

19 Jan 2011 - 2:53pm
0
3 years ago
2 replies
Darren Ellis
2007

Sign in page form focus post validation

Anyone have strong feelings regarding form focus after failing validation on a sign in page? In the wild, form focus seems to vary quite a bit. Some sites remove focus completely and the user must click back into the forms. Others put focus on the incorrect form. While others blow away any information entered and set focus on the username form. 

Read through the following examples and insert your expectation (mine are at the bottom):

Scenario 1: Bad password entered

15 Dec 2010 - 7:51pm
0
3 years ago
3 replies
stewartmccoy
2010
23 Sep 2010 - 4:12pm
0
3 years ago
9 replies
sassiesg
2010

How else can you say login and register

Hi,

Does anyone have any ideas of  what other terms to use for  registering and logging in?
I have subscribe (as they are subscribing for alerts )  and sign in  instead of login. Any other thoughts?

19 Aug 2010 - 11:13am
0
3 years ago
2 replies
Erica Osher
2010

When to Ask Them to Authenticate

Hey everyone!

Would love to hear your thoughts on what is the best time to ask someone to log in/sign up.  Do you think it is before they perform the action (for which signing up is required), after they perform the action or as part of the action itself? 

We have tried all three on our site and haven't noticed a real difference in our metrics.

12 May 2010 - 2:53pm
0
4 years ago
7 replies
iOddJobBob
2010

Position of Login/Register button

We are currently doing a study for a site and are debating where the login/register link should be on the site. Where do users generally perceive it to be? Are there any case studies on this topic? thanks in advance!

2 Feb 2010 - 7:37pm
0
Darren Ellis
2007

Concurrent user restrictions in web sites. Examples, please!

Anyone out there have good examples of sites that limit the number of
concurrent users at a given time?

For example, if the restriction is set to a single user per account
at a time, then two users cannot access the site with the same
account during the same period of time.

I'm interested in the experience each user faces (doesn't face)
when the second log-in is attempted, and what each user might
experience as a result of that attempt.

Cheers!

5 Jan 2010 - 6:49pm
0
4 years ago
5 replies
Devin A. Brown8
2010

User cookie authentication vs. Security

Hi,

I work for a very well-known publishing / corporate site that
attracts a high number of C-level global visitors. Our Security IT
department has has asked us to change our login procedures to
auto-log out user after 30 minutes (like a bank) as opposed to never
auto-expiring a login authentication cookie.

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