Discussion Archive: January 2004

20 Jan 2004 - 12:18am
0
rk
2004

Re: Discuss-interactiondesigners.com Digest, Vol 4, Issue 21

Hi,

What we did in one of our assignments (it was a browser based application),
which required users to input quite a bit of data was that we pulled out all
the fields that required user intervention (could be incorrect or missing
info) and presented it in a dialog box. So all users needed to do is address
this dialog box and hence correct the errors.

18 Jan 2004 - 4:42pm
0
9 years ago
1 reply
Jeff Howard
2004

Re: Error messaging best practices

Ryan,

37signals' Design Not Found archives might be helpful here. Lots of good
(and bad) contingency design examples.
http://www.37signals.com/dnf/snapshots/

For my part, I think delivery depends on the nature of the error
messages. If you're only showing one error that's easy to remember, find
and correct, then a simple dialog box is sometimes enough. Multiple
errors though (like blank required fields) are more elegantly handled by
annotations on page.

16 Jan 2004 - 10:22pm
0
Elizabeth Bacon
2003

Contract position

Hi folks, I'm hoping this message will not be an annoyance to most...please
feel free to forward to people you know personally and would recommend!

~~~~~~~~~~
St. Jude Medical's Human Factors team is looking for a contractor who can
develop and maintain an interactive prototype of a new software application,
based on detailed user interface mockups and design specifications. The
position involves working closely with two interaction designers in order to
produce a prototype that illustrates a broad range of interactions in the
system.

16 Jan 2004 - 11:16am
0
9 years ago
7 replies
Terms:
Ryan Powell
2004

Error messaging best practices

I'm looking for info on best practices / guidelines for error messaging
(for forms on the web)- both the content of the message and the way
errors are brought to the user's attention.

Does anyone know of any good sources? Or maybe just a site that has an
interesting solution?

Thanks,

Ryan Powell
HSBC
Chicago, IL

__________________________________
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16 Jan 2004 - 12:03am
0
9 years ago
4 replies
Bronwyn Boltwood
2004

How to Get Into Interaction Design?

Hello everybody,

In order to pay the rent, I've been doing first-level tech support for the past
2.5 years, and I'm sick of it. In my current job, I am chronically frustrated
by systemic problems that I am unable to fix but am forced to clean up the
messes from.

Naturally interaction design has captured my interest. I may have an aptitude
for it: I wrote a critique of and new interaction and site design for a rather
horrible account ordering site used by the company I support, back in 2002,
before I even knew that interaction design existed.

15 Jan 2004 - 11:05am
0
9 years ago
5 replies
Robert Reimann
2003

Where Does User Advocacy Belong in the Company S tructure?

Given this choice, and without specific knowledge of
each organization, I would tend to pick an association
with Marketing over IT.

Theoretically, Marketing should understand the importance
of customer/user relations, and from there it's usually
an easy sell that a product's behavior constitutes an
important piece of that relationship.

15 Jan 2004 - 11:00am
0
9 years ago
1 reply
Terms:
Todd Warfel
2003

Who's going to IA Summit?

[cross-posted]

Who's going to the IA Summit? I'm thinking of planning a get together
over breakfast or dinner. Let me know if you're going and interested.

Feel free to reply off-list.

Cheers!

Todd R.

15 Jan 2004 - 10:58am
0
FelcanSmith, Mark
2004

Where Does User Advocacy Belong in the CompanyStructure?

My experience has involved the touch points between Marketing, Business
Dev, Customer Service, and IT. My take is to engage company wide
constituents in participation towards a more collective conscious of the
customer experience. I don't believe that who your team reports to is a
true indicator of your potential success. Granted it helps to have
senior mgmt champions on board, but the ideas and processes behind
UCD/UX and being able to tie that in with a tangible ROI is a strategy
that has worked for me.

15 Jan 2004 - 10:52am
0
9 years ago
8 replies
T. Taylor
2004

Use of icons v. hidden triggers for rollovers

Hi,

I work on a team that builds foreign language
courseware in a browser-based environment. The nature
of the program requires that in addition to a target
language (if we are teaching Spanish, Spanish is the
target language), we supply English equivalent for
most vocabulary that is taught.

14 Jan 2004 - 5:09pm
0
9 years ago
4 replies
Chris Whelan
2004

Where Does User Advocacy Belong in the Company Structure?

Can a usability team report into an aggressive
marketing/business development unit and remain true to
the user? Can the same question be raised if the team
reports into IT?

I'm having an interesting debate here about where the
user advocacy group should report. (The choices are IT
or Marketing – I can't form a new department!).