Web user guides are the albatross of our organization (health insurance
company). The practice is that if users (members who use our site to
manage their claims, benefits etc.) are confused, solve the problem by
creating PDF user guides or paper manuals with a screen shot of every
page of the site (literally - "Here are the pages you will see as you
enter the site...").
I've been tasked with creating an anti-user guide campaign and need to
champion better contextual instructional content.
HI folks, I usually don't forward these to our list, but i know many
people have spoken about in the community how CHI usually isn't a
place "for us" either as designers or practitioners. This workshop
might interest people who well want to see how far the SIGCHI
conference committee is thinking out-side their usual box for the 2006
conference.
Hello,
Lee Brimelow's blog and video tutorials cover a wide ranges of Flash techniques, also, Colin Moock's books and website are very good.
I have a number of books on Flash, but Moock's "ActonScript for Flash MX" has been the most useful.
There have been lots of changes of late in IxDA land. All fantastic. After
we announced the new IxDA in early October, we were flooded with lots of
requests to become volunteers. One particular area of interest was around
creating new local face-to-face gatherings.
Someone recently found a message they posted on a Google search results list
and was surprised to do so. Yes, the list archives are publicly available.
We feel that this is a service to the design community, so that subscription
is not required in order to reap the benefits of the list.
This may mean that some people might want to consider what information they
put into their messages. Please see my signature below as an example.
It looks like I should use Flash to create mock-ups/wireframes/demos
for some of my future projects, but I haven't used Flash before. Can
anyone recommend a good tutorial, either a website or a book, for
this purpose?
We had our first face to face meet in Stockholm on the 17th and it
turned out to be quite successful. About 20 people turned up and we
had a great exchange of ideas and experiences.
The place (http://ag925.se) was just right for the event with a nice
atmosphere so we'll continue to go there.
Hi all - I have recently been promoted and tasked with picking a new
title. Sounds fun, but I'm struggling! I'm seeking input from the
list. My internal title (I need to pick the external 'business card'
title) is Product Marketing Manager, my 'products' being all of our
external facing Web portals and interactive tools, CDs etc. Formerly I
was known as "Sr. Marketing Associate: Web Content Producer" which no
longer fits what I do. Roughly, my responsibilities now are:
* Direct user experience design for all interactive products.
