I am posting this for Faith Harris (USAA) - see contact info below.
Looks like a great opportunity.
- Russ
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UI Voice Design Architect- USAA - San Antonio Texas
In this newly created position, you will provide advanced leadership and
technical expertise to multiple IVR and web projects.
Required: Bachelor's degree with four or more years industry experience
in user-centered design and speech recognition application development.
In-depth knowledge of IVR, call center (customer care) and speech
technology industry. Strong customer focus.