Discussion Archive: June 2008

Client education

Hey there,

Do any of y¹all have a one-sheet or perhaps a tri-fold that you distribute
to your clients to educate them in the importance if IxD? Often times, I
find my clients either 1) feel the time and workflow we dedicate to IxD is
wasteful and needlessly expensive or 2) even worse, they feel as though that
are amateur IxD experts and that Œanyone knows¹ what makes a good interface
­ and their ideas are not useful.

I¹m putting together a small educational piece to hand out at discovery or
maybe with the contract that outlines IxD and our experience therewith.

[Reminder] Book Launch Party: Handbook of Usability Testing, 2nd Edition

[ Apologies to those who receive more than one copy of this.

JOB: UX Focused Senior Program Manager: Chicago, Schaumburg: Macrovision: Full Time

The Senior Program Manager will work interactively with the UX team, Product
Managers, Engineering Managers, and Executive Management to track projects
and strategic initiatives. This person will be responsible for tracking and
escalating issues, prioritizing and managing change requests, and keeping
everyone on the same page while minimizing exposure to risk. This will be
critical for a successful delivery of our next generation solution.

Responsibilities:

1. Creates and executes project work plans and revises as appropriate to
meet changing needs and requirements.
2.

worth reading: "Shades of Use: The Dynamics of Interaction Design for Sociable Use"

Computers are used in sociable situations, for example during customer
meetings. This is seldom recognized in design, which means that
computers often become a hindrance in the meeting. Based on empirical
studies and socio-cultural theory, this thesis provides perspectives
on sociable use and identifies appropriate units of analysis that
serve as critical tools for understanding and solving interaction
design problems.