Discussion Archive: February 2009

2 Feb 2009 - 4:54pm
7 years ago
10 replies
Josh Evnin

User Research: Three user groups, five hours. What would you do?

To add to the great advice above:

- Make sure the people you'll be observing are prepared for you to be
there. They SHOULD NOT clear their schedules to be with you.

2 Feb 2009 - 3:44pm
Mary Deaton

Would love some examples of Q-sorting studies

I am preparing a presentation and Q-sorting for the STC Summit and would
love to to get some examples of when you have used Q-sorting to learn about
workflow or user priorities in an application context. I will, of course,
credit all sources.

Mary Deaton
Deaton Interactive Design
STC UUX Manager
Yes we can. Yes we did. Yes we will

2 Feb 2009 - 2:06pm
7 years ago
17 replies

User Research: Three user groups, five hours. What would you do?

I am being given the opportunity to visit a client of our software to
do some user research. I have never been on site with any of our
clients before.

At this client we have 3 user groups two who do different tasks and
one super user who can do everything plus config.

I only have five maybe six hours depending on flights being on time

We have full access to both groups all day but I would like to send
them some sort of schedule so they are not just sitting around
waiting on us.

1. Understand the users and how they use the software.
2. Uncover any pain points.

2 Feb 2009 - 1:32pm
7 years ago
3 replies

Any thoughts on promo codes in an ecommerce experience?

I'm curious if anybody has some thoughts on the addition to promo
codes to ecommerce pages of a site. Our client will have a lot of
email and direct mail campaigns that lead users to input promo codes
to get specific localized savings. We want to make it easy for these
users to access and include the codes for savings.

One thought is if we make the promo code entry global and overly
pervasive, users without promo codes may feel left out and defer their
purchase until they can find one?

2 Feb 2009 - 12:08pm
7 years ago
8 replies
Ivan Torres

Web site workflows and the IA

I am looking for examples of Web site workflows that shows the role of
the Information Architect

2 Feb 2009 - 10:04am
7 years ago
13 replies
Rony Philip

Usability Tools and Products

Hi All,

Even in this recession time, I have been given a decent budget for my user
experience team. I have planned to invest in usability tools/ products
(assets) for our team. E.g. Eye tracker.

Could anyone suggest the other tools/products (software or hardware assets)
that I could look into?


2 Feb 2009 - 1:12am
7 years ago
4 replies
Marcus Coghlan

What do you think should be the 3 primary roles/objectives of an interaction designer?

Hi all,

I've been asked to update a job description for the purpose of
performance reviews, etc. over the coming year. I'd be interested in
hearing what you think the primary 3 roles of interaction designer
should be.

For a bit of context, the role sits in the IT projects team along
with project managers, business analysts and the in-house developers.
The organisation is small-medium but with multiple international
presences and would be best classed as a membership body / service

Looking forward to hearing your thoughts. Thanks.


Greg Burkett

Exposed: A Design Research Conference

Apologies for any cross posting:

IxDA Members who are ready to brave another conference will likely be
interested in a Design Research event we are holding here at Arizona
State University on March 6th and 7th. The info follows:

EXPOSED: A Design Research Exchange


Dates: March 6th-7th
Location: Tempe, Arizona

What mysteries lie beneath the surface of Design Research practice?
What catalyzing forces will shift future paradigms of Design

1 Feb 2009 - 12:13pm

Rah, Rah, IxDA - a PLURALITY of voices - let's hear yours!


A quick welcome to the close to 10,000 (!) subscribers on this list!

I want to cordially invite you to jump into this discussion group and
introduce yourself. I know there are a ton of ya'all who don't feel
comfortable posting to the whole list, because you feel like your small
voice gets drowned out by some more frequent posters. Now - a week before
the conference - is a great time to say "Hi", introduce yourself to the
list, and engage in some of these threads. While others we may agree or
disagree on particular ideas, WE ARE ALL ON THE SAME TEAM. Your voice