Discussion Archive: July 2009

19 Jul 2009 - 10:58am
7 years ago
1 reply
Alfredo Veneto

Designer turned Entrepreneur

I'm looking for examples of designers who are founders of online
companies like guys in 37 Signals, Wufoo or Slideshare?

Is it an advantage? How does it feel to be one? (No ROI reports, no
institutionalization! A seat in the board!) :)

PS: Design consultants are not counted.

- Alfredo Veneto

19 Jul 2009 - 4:28am
7 years ago
2 replies
Sarah Zhang

Tag cloud generators

Hi All,

I'm doing an evaluation of the publically accessible tag cloud
generators. Tagging is quite popular now, but most of the tagging
activities belong to folksonomy, which users tag manually. Tag cloud
generators are used to create tag clouds automatically. There are
ways to generate a tag cloud:

1. Given a piece of text, create a tag cloud according to the
frequency of the words.
2. Given a URL of a web page, generate a tag cloud based on the
existing links on that web page

I found several tag cloud generators on the web and use them for my

18 Jul 2009 - 5:11pm
7 years ago
4 replies

Online customer service saves call center costs?

I assume you mean automated systems, not paying someone to answer
emails versus answering the phone.

It comes down to implementation. But don't expect more than a 10%
drop overall. And that is if you've done really well.

There are a lot of reasons for this, but the primary one is that if
you answer every possible issue on the site, it becomes hard to find
the right answer. And if you only answer the big ones, you still get
all the questions you didn't answer.

On top of this, there are many reasons someone needs to talk to a
real person.

18 Jul 2009 - 6:05am
7 years ago
4 replies
Caroline Jarrett

Captchas - what do you currently do?

Hi all

I've been brooding on captchas recently.

17 Jul 2009 - 5:48pm
7 years ago
2 replies
Kevin Tu

Carnegie Mellon Admission Questions

Not sure how heavily weighted GRE scores are for their Graduate
Interaction Design program is, but can someone speak of an average or
range of "successful" applicants?


17 Jul 2009 - 4:58pm
6 years ago
1 reply
Chris Colosimo

Job, Oracle Corp, Usability Engineer, Burlington MA, Full Time

Job Posting Title: IRC1231769
Job Title: User Experience Developer 3-ProdDev
Job Type: Full Time, Employee Status
Org Name: Oracle Health Sciences Global Business Unit-Product
Location: Burlington, MA

Company Description

Oracle's business is information—how to manage it, use it, share it,
protect it.

17 Jul 2009 - 2:31pm
Andreas Adamec

User Information Gathering & Relationship Management (Registration Processes that are less of a bother and other ways)

Hi there,
I'd like to invite you guys to share opinions, methodologies,
experiments, examples of successful ways of getting the user's
information through a registration process or other (more playful)

I'm preparing a case study and later a guide for a standarded
internal registration process and try to look at it from every
possible angle.

Your thoughts are gonna be highly appreciated.


17 Jul 2009 - 2:05pm
7 years ago
5 replies
Audrey Crane

Filters: Is there a better way?

I've been collecting and thinking about filters, and also watching
people (try to) use sites with various filtering schemes.

It seems to me that there's a limit to what you can do with a set of
filters such that the filters are 1) noticed, 2) clear and 3) not

The problem is that the larger the data set you're trying to help a
user parse, the more tempting filters are, and paradoxically the more
overwhelming/less-usable they become. Smaller filter sets like
hotels.com seem to be ok, but they work less well for larger data

17 Jul 2009 - 12:23pm
Barbara Ballard

Design For Mobile wiki has a job board

We're working hard to make the Design For Mobile site be a good
resource for all things mobile design, not just patterns. We started a
job board on the wiki, and I've been adding jobs as I find them. There
are 19 jobs listed right now.


Recruiting? This is a site targeted at folks in the business of mobile
user experience. And the job board is on the wiki.

17 Jul 2009 - 10:29am
7 years ago
1 reply
Peter Bilak

Web Font Service preview

I thought I’d share something we’ve been working on for months now.

It is a web font-embedding system which is based on W3C standards and
provides a secure, reliable way to use fonts whose files are hosted on
a global network of servers. When you buy a font license you will be
able to create embeddable fonts. Simply enter the URL(s) where the
font will be used and the languages to be supported, and the system
instantly generates a short block of CSS code. Paste the code into
your website, and you are ready to start using the font.