I'm collecting UE defects, concerns, ideas and need to organize them so that they can be addressed by a designer. Think backlog (details, priority etc) but organized so it works for a
designer, not just a developer. I'd love to be able to tag issues so they can be sorted by theme, areas
of the site, specific tasks etc. I'd like visibility into trends across a user type, tool or interaction, so we are solving real issues not just firefighting. Excel just isn't cutting it.
What are tool(s) are you using? What's working, what isn't working?
Thanks in advance!