I'm working with a team where we want to be able to show improvement, decreased time on task, after we re-design the UI. I want to track time on task for a web based application. Has anyone captured time on task, and possibly click and scroll data from a particular web app? How do you pull the data for that app out of all of the other web related work that person may be doing?
Cambridge Usability Group is pleased to announce a free talk on April 11th (6.30pm)
Tony Russell-Rose: From Search to Discovery Search user experience has come a long way from just a simple text input field. Faceted search interfaces have become standard on most e-commerce websites and search results help guide users to related and featured content. But how and why have search interfaces evolved so much in recent years?
Usability is an important aspect to be looked at for making any system achieve its ROI and to give its users an ‘experience’ that will help foster a better culture in the organization. As the ultimate target of any system is to establish change management and to promote organizational innovation via modifying the behaviour or culture of the people in the organization, it becomes imperative that aspects of usability are engrained into the goals and processes of the organization.
I just came back from lunch at a fast food restaurant where they were heavily promoting how you can over 100 flavors of soft drinks now. They had 2 brand new Freestyle dispenser machines. The part I found fascinating: despite a large, interactive touch screen display and a *fairly* siimple task, the restaurant had not one, but two, assistants helping each and every person get a drink.
I am conducting research to assess my new methodology for website design "Participative Methodology for Marketing Websites". This Methodology was developed during my PhD research. Your assistance in this research would be greatly appreciated and would assist in the success of its findings. My Post-Doctoral Survey will take up to 25 minutes to complete.
Currently I'm working on checkout processes in online shopping, if you are aware of some e-commerce sites which provides some great user experience or interactions, I would love getting your input and ideas.