testing

Usability testing on the cheap- Silverback, ?

Hey all, I'm doing some research on different tiers of usability testing,
and I love the new Silverback app that Clear Left just put out (
http://www.silverbackapp.com/) as a potential lower-end solution (we already
have partnerships in place for the high-end services). Are there any other
apps like Silverback out there? What do you guys use?

--
Michael Dunn

Usability testing at a user conference

Our Marketing dep't wants me to do "usability testing" at an upcoming user conference -- a gathering of our software users. The conference's purpose: for users to improve their software skills and to learn about upcoming product advancements.

I proposed a card sort, because it's low-tech, relatively quick, and needs little setup. This meets y needs (I have something I need sorted), but does not meet the conference goals; it won't help users improve their skills or learn about upcoming product advancements. So it got lots of thumbs down.

Recommendation? Eye Tracking Device for Usability Test

Hi,

We are researching about possibly purchasing eye tracking devices
(hardware and software) for usability tests. Any information about the following (or other
related information) is really appreciated:

- What are some of the companies you might recommend that are
selling these devices?

- What is the average cost?

- How easy or difficult is it to set up and use the device?

Thank you,
Shima

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