Hey all, I'm doing some research on different tiers of usability testing,
and I love the new Silverback app that Clear Left just put out ( http://www.silverbackapp.com/) as a potential lower-end solution (we already
have partnerships in place for the high-end services). Are there any other
apps like Silverback out there? What do you guys use?
Our Marketing dep't wants me to do "usability testing" at an upcoming user conference -- a gathering of our software users. The conference's purpose: for users to improve their software skills and to learn about upcoming product advancements.
I proposed a card sort, because it's low-tech, relatively quick, and needs little setup. This meets y needs (I have something I need sorted), but does not meet the conference goals; it won't help users improve their skills or learn about upcoming product advancements. So it got lots of thumbs down.
I'm planning on usability-testing a S40 application, and would like
to hear about the ways you tend to test usability of mobile
applications. Paper prototype is always an option, however, is that
all you do, or do you test with real devices? If so, do you capture
the input some ways, possibly with a software or a camera, or do you
just watch the user use his mobile?
Anu Leponiemi * anu (thingie) lepo.net * +358 40 525 7328 * www.lepo.net