We’re at a critical juncture for consumer AI applications: the use of personal data as fuel has led to the emergence of intelligent services, but people are waking up to the privacy and social implications of broad data sharing.
In this talk I’ll discuss the role of the interaction designer as “data miner”, the challenges we face building trust and the engagement that’s needed to enable meaningful experiences. I’ll also demonstrate how tactics such as playfulness and empowerment can solve some of the most challenging design problems in AI.



