Poor documentation is not only a waste of time, but a potential source of:
• unmet expectations
• misunderstood requirements
• incorrect implementation
• unexpected complications
• blown estimates
• arguments
So, how do we produce quality documentation? Join me as I outline ten goals that can help your team create effective design specifications for end-to-end process improvements.
http://interaction16.ixda.org/session/10-team-goals-for-effective-design-specifications/
