2019 Winner: Guidelines for Workspace Empathy
In a second collaboration with Microsoft, the 2019 SDC participants explored how empathy fuels connection.
Empathy is critical not only to the design process but also to the framing and approach of how individuals address important social issues. Every decision we make as designers can raise or lower a person’s ability to participate in society. On a larger scale, its impact manifests in the products we create, the breakdown of communication barriers, and increased awareness of others’ lived experiences. The ability to empathize serves as a catalyst for inclusive design.
The 2019 brief asked: “How might we build empathy to help address a local Seattle opportunity? How can we create a mechanism for empathy for one audience that can be applied to other audiences and contexts?”
