The COVID-19 pandemic has given us plenty to be angry about: deaths, illness, unemployment, closures, and for many: a life unrecognizable from before. During these times of uncertainty and fear, it can be helpful to focus one’s energy on things within one’s control: wearing a mask, washing one’s hands, and maintaining social distance. For some, that also means helping to build a mobile contact tracing app. Watch Part 1 in a two-part series, during which two of the volunteers working on New York State’s COVID Alert NY mobile app talk about its design. In Part 2, a third volunteer will discuss the approaches to successive evaluation in the team’s iterative design process.
