When families are living long term on social assistance, how can a system help them become self reliant?
How can design make a difference in a programme to help families living on social assistance become more self-reliant?
The Dutch city of The Hague started the EU funded pilot “Door-to-Door for Change” to help parents who have been out of the work for years to find work or social activities in their neighbourhood. The project has two focus areas:
•Motivating parents – who are often socially isolated – to take the first steps towards change.
•Exciting social workers – who may be skeptical of “yet another initiative”- to make it work.
This talk shows how deep understanding of those involved helped design a successful programme.
