Hamed Yahyaei
IxDD 2021: Europe
Hamed is a self-motivated designer who loves innovation and sustainability. His passion is gluing design thinking to (Lean & Agile) UX and CX; and thus bridging the gap between people and technology, humanization and digitalization, customers and brands, end-users and products or services by applying Human-Centered Design plus Planet-Centered Design via Systems & Design Thinking/Doing methods to improve the experiences!
Future of customer experience is beyond traditional customer centricity and needs better orchestrated transformation
