Hiring and onboarding new employees to your team is all too often treated as an afterthought, or best case, as an at-the-moment thought. Employees deserve a well-thought-out experience that includes them from the very beginning–from the creation of the position description—to that time after they’ve become integrated into our teams and organizations.
We can trace some of these imperfect scenarios all the way back to the creation of our performance profiles or position descriptions, and how they were created. When we understand the entire journey from candidate to employee, we see the value of treating onboarding as an ending of a particular process instead of a solitary event in time.
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Russ Unger
Russ Unger is an experience design leader who has built teams across enterprise, government, and private organizations. He is also co-author of the books: Liftoff! Practical Design Leadership to Elevate Your Team, Your Organization, and You for Rosenfeld Media and A Project Guide to UX Design, Designing the Conversation, and Speaker Camp for New Riders (Voices That Matter).
