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My designer journey user testing and iterating a ML interface

28 Sep 2021

—

13min.

Rafaela Stamboroski
Digital Product Designer at COMATCH
IxDD 2021: Europe

I will share my experience as a designer in a B2B marketplace with an assistive matching algorithm. I started with little previous knowledge and brushed up on my design but mostly confidence skills to collaborate with a team of Data scientists. I can show the design strategies we adopted and the iterative process, when themes like trust and user control came up. What I like the most about this project is that we were able to transform the product processes involving that particular algorithm by drawing a clear path to keep a conversation going between the business, the Data scientists and the users. I would like to show in practice that where there are people and machines, there are interfaces and this is the designer’s territory. The project is all the richer for the design inputs. I want this to be an inspiration to take part in the ML conversation and challenge assumptions.

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Europe, IxDA, IxDD, World Interaction Design Day
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Europe, IxDA, IxDD, World Interaction Design Day
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