Paul Hong
Learn how ServiceNow’s Experience Organization is fostering a culture of design thinking across a large enterprise company and enhancing a culture of professional excellence in research, design, content, writing, and operations in a large experience organization, all during a pandemic where the vast majority of our people are distributed and global. You’ll learn about some hard won lessons from fostering design thinking across numerous cross-functional teams and broad product portfolios—something many have tried at various companies but few succeeded—and get a glimpse into how we foster a supportive, bonded community of world-class practitioners sharing their expertise to help everyone else get better at what they do.
Credits
Music: Soundstripe Inc.
Track: Stardust
Artist: Cody Martin
Writer: Cody Kurtz Martin
Publisher: BOSS SOUNDSTRIPE PRODUCTIONS
Video production: EVERYWOW
–––––––––––
Paul Hong
Senior Director of Product Design
ServiceNow
