Bad design is everywhere, and its cost is much higher than we think. In this thought-provoking talk, Cynthia Savard Saucier explain how poorly designed products can anger, sadden, exclude, and even kill people who use them. The designers responsible certainly didn’t intend harm, so what can you do to avoid making similar mistakes? Tragic Design examines real case studies that show how certain design choices adversely affected users. We’ll explore: Designs that can kill, including the bad interface that doomed a young cancer patient; Designs that anger, through impolite technology and dark patterns; How design can inadvertently cause emotional pain; Designs that exclude people through lack of accessibility, diversity, and justice; Tools and techniques that can help you avoid harmful design decisions; Let me know if this works for you!
